Raising a service concern

Please see link to most up to date resources for raising a concern within Derby & Derbyshire ICB.

Raise a service concern » Joined Up Care Derbyshire

How and when to raise a service concerns alert

Concerns, incidents or issues related to Quality and/or Patient Safety could be:

• inappropriate patient pathways
• dispensing errors, delays to patient treatment
• referral issues
• e-discharge information
• poor discharges
• communication and information governance
• breach of NHS Standard contract.

To report concerns that GP Practices/other healthcare providers have about locally commissioned health services it should first be considered whether the concern is:

• urgent patient safety issue/serious incident
• related to a specific patient or
• general concern about service provision
• medicines management issue.